Having the right general agency (GA) partner can help you, your agency, and your customers. It can relieve you of some of the routine tasks often associated with group health insurance – freeing you up to focus on networking, referrals, and sales.
Word & Brown’s Broker Development department empowers brokers (especially independent brokers) to grow their businesses and achieve greater success. Focused on supporting brokers who write less frequently with W&B, the Broker Development team provides personalized resources, expert guidance, and tailored strategies to drive greater broker success.
Insurance Sales Support From Word & Brown
Our team will work, step-by-step, to ensure these brokers have everything needed to close a sale. They offer hands-on training and support on W&B tools, including our quoting system. By providing dedicated assistance and practical solutions, we can help you strengthen client relationships, expand your reach, and achieve your goals.
Here’s specifically what you can expect:
Quoting: This is an integral part of the health insurance sales process. No matter what size your group, you need a quote to get started. It’s required for each planned enrollee – company owner or manager, employees, and dependents.
Word & Brown’s industry-leading quote engine makes quoting easy. But if you don’t have time – because it’s peak season or just because you don’t want to do itself – we’ll run your quotes for you. It’s your choice.
There’s a lot to like about our technology as well. It provides you with an uncomplicated way to compare carriers, plans, and rates. You and your client can easily view coverage differences and select the plan that best addresses their needs.
There are built-in safeguards for our systems, too. They help you avoid errors, ensure quote accuracy, and deliver a proposal that’s easy for your clients to understand. Our built-in provider search functionality ensures your customers get access to the doctors, specialists, medical groups, and hospitals they want. That way there are no last-minute surprises during enrollment.
And, of course, our API integration means you can start your online enrollment directly from your group quote with just a click of your mouse.
New Hire Worksheets: After your group’s effective date, if there’s a new employee hired, it’s easy to add employee, plan, and contribution information to create a single New Hire Worksheet. You can do it in your choice of languages: English, Spanish, Chinese, Korean, and Vietnamese.
Broker Feedback is Outstanding
Although the Broker Development department is relatively new, the feedback from W&B brokers has been incredibly positive. One broker shared his experience with the department as summarized below:
Since my return to working with Jim Pippins, we have written I believe four groups in just under two months. Jim has been absolutely outstanding, just as he always was. He is seriously top notch. He is incredibly knowledgeable and professional. I am so proud when I have the opportunity to put him in front of my clients, because he makes us look so great. He truly cares about the people he works with and the business. He always answers, whether after hours, way after hours, and even on vacation.
I have worked with a lot of people during the almost 15 years I have been in this industry and Jim is by far the best I have ever worked with. Jim gives you a great confidence and needless to say, since we began working together again business has just been flowing in. Let’s keep it going!
I can’t leave Noah (Ishikawa) out, who I just began working with for the first time, but he has been fantastic as well and on it. I feel like I work with the dream team right now and I’m so excited for the future.
Support Before, During, and After the Sale
You can count on Broker Development and all of Word & Brown’s staff to be here to support you – before, during, after the sale, and at renewal. We offer statewide support – in California and Nevada enrollment support, in-house underwriting expertise, online forms 24/7, a WBCompliance team and WBCompliance Wiki to simplify your life, sales and marketing pros, a dedicated client experience crew, and much more. Plus, it’s all backed by our legendary service of unequalled excellence.
And, don’t forget, our value-added services like a Premium Only Plan (POP), COBRA administrative services, a prescription drug discount card, Continuing Education classes, and industry updates – all available without cost.
Your Partner for Success
We know you have many choices when it comes to selecting a general agency – or going it alone, without a GA. What’s important for you to know is your partnership with Word & Brown doesn’t affect your comp. In fact, because Word & Brown can help you write more business, you can actually earn more by partnering with us.
Our team is as passionate about your success as you are. We are committed to providing you with the tools, resources, tech, and exceptional service to help you attract new customers and keep your existing customers coming back.
Contact your W&B rep today to learn more about how we can help you streamline your processes, write more new business and renewals, and increase your agency revenue and referrals. If you’re not already working with us, call 800-869-6989 or fill out our online form to get started.
