Latest Articles

How Word & Brown’s Personal Carrier Relationships Help Brokers Close...

The insurance industry is changing. More and more often, tech – including Artificial Intelligence (AI) – is transforming processes used by brokers, carriers, medical providers, and others. That can be...

4 Reasons Why Word & Brown’s Regional Insurance Sales Expertise...

We get it. When it comes to serving the needs of small business clients, you may think bigger is better. Maybe you believe a national partner is a better way...

Recession-Proof Your Portfolio: How Ancillary Benefits Can Boost Client Retention

Why the Ancillary Benefits Market Is Growing Ancillary benefit sales are growing. Projected compound annual growth is more than nine percent through 2027-2028. Employer-sponsored benefits and Medicare gap coverage accounted...

Creating Communication Kits Can Help Answer Clients’ Questions

Part of your responsibility in serving the needs of your clients is helping them understand their options. You want to ensure they are realistic when evaluating their plan choices. And,...

Understanding Network Adequacy Changes – and Potential Impact on Clients

Health care network concerns are real. There are many potential issues for your clients. “Ghost networks” is one. (That’s when directories list providers are not actually available to patients.) Others...

Offsetting the Potential 2 Million Member Drop in Insured Americans

You’ve probably read about declining Affordable Care Act (ACA) Marketplace enrollment in 2026. This year marks the first time since 2020 that ACA Marketplace enrollees are unable to take advantage...

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