The Insurance Broker Blog | Word & Brown General Agency

Why Word & Brown

Word & Brown Supports Brokers After the Sale – With...

August 29, 2025

Sales & Marketing Tips

Adapting to Change: How Word & Brown Helps Brokers Stay...

August 28, 2025

Broker Basics

Streamlining the Quoting Process: 5 Tips for Insurance Brokers

August 15, 2025

Expert Ave.

Top Skills to Look for When Hiring Insurance Support Staff

June 13, 2025

Latest Articles

Sales & Marketing Tips

4 Proven Ways to Educate Clients and Build Customer Loyalty

June 21, 2025 / Alex Strautman

We know health care and health insurance are jargon-packed industries. Both include terms and definitions not always well understood by customers – and sometimes by others in our industry. You...

Sales & Marketing Tips

How Addressing Client Pain Points Helps Boost Retention

June 19, 2025 / Alex Strautman

Ask 10 employers about their “pain points” with employee benefits. You are likely to hear more than 10 complaints. Many will overlap. Some may differ. Your compiled list might mention...

Why Word & Brown

Training That Can Transform Your Career

June 9, 2025 / Alex Strautman

To become a licensed insurance sales professional, you’re required to complete pre-licensing training. In California, health agents and brokers need 20 hours of general insurance prelicensing education. They also need...

insurance agency growth , hiring insurance talent, insurance agency jobs, insurance agency staffing

Broker Basics

Hiring Strategies for Insurance Brokers: Finding the Right Talent for...

June 7, 2025 / Jim Pippins

If you own or manage an insurance agency, you or a colleague will likely need to hire someone new from time to time. It could be a new salesperson, an...

Expert Ave.

Why Mentorship Matters – How to Find and Learn from...

May 30, 2025 / Rachael Jones

You have probably heard for years that mentorship can help you both personally and professionally. A mentor can provide you with invaluable guidance, support, perspective, and accountability. He/she/they can help...

Sales & Marketing Tips

4 Tips for Conducting an Effective Client Needs Assessment

May 27, 2025 / Alex Strautman

One of the most valuable tools available to help you get to know your clients, their circumstances, goals, and preferences is a client needs assessment. A needs assessment provides you...