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How a General Agency Can Help With a Denied Health...

Employer-sponsored health care costs are forecast to increase between 6.5% and 9% this year. For those getting coverage through the ACA Marketplaces, costs are even higher. KFF said in an...

Understanding Network Adequacy Changes – and Potential Impact on Clients

Health care network concerns are real. There are many potential issues for your clients. “Ghost networks” is one. (That’s when directories list providers are not actually available to patients.) Others...

Offsetting the Potential 2 Million Member Drop in Insured Americans

You’ve probably read about declining Affordable Care Act (ACA) Marketplace enrollment in 2026. This year marks the first time since 2020 that ACA Marketplace enrollees are unable to take advantage...

Insurance broker working at a desk reviewing case submissions, illustrating how Word & Brown's back-office support and carrier escalation services save independent agents time

Stop Being “Caller 42” in the Queue – Why You...

Your wait online or on the phone may not be as long as your wait in the TSA line at the airport these days. However, brokers are increasingly frustrated by...

Word & Brown Back-Office Support Can Save You 10 Hours a Week Every Week – Find Out How

Word & Brown Back-Office Support Can Save You 10 Hours...

It’s time to stop fighting the bureaucracy alone. Many in the insurance business believe it has never been harder to get the information you need to serve your clients. Broken...

Working With Insurance Carriers Is Getting Harder. Here's How Word & Brown Makes It Easier.

Agents Say Working With Insurance Carriers Is Not Easy. Word...

Most of us have probably read or heard about insurance forums. Many are focused on different aspects of the insurance business. That includes general insurance discussions, product-specific forums, such as...

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