The Insurance Broker Blog

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Insurance Agent vs. Broker vs. General Agency: What's the Difference?
Link to: Insurance Agent vs. Broker vs. General Agency: What’s the Difference?

Insurance Agent vs. Broker vs. General Agency: What’s the Difference?

What Does a General Agency Do? Why New Brokers Need One
Link to: What Does a General Agency Do? Why New Brokers Need...

What Does a General Agency Do? Why New Brokers Need...

How to Sell Health Insurance to Multiple Decision Makers
Link to: 7 Tips to Selling Group Health Insurance to Multiple Decision...

7 Tips to Selling Group Health Insurance to Multiple Decision...

Insurance broker asking a small business client questions to build trust during a benefits meeting
Link to: What Brokers Get Wrong About Building Trust With Small Business...

What Brokers Get Wrong About Building Trust With Small Business...

Latest Articles

  • Sales & Marketing Tips

Creating Communication Kits Can Help Answer Clients’ Questions

/ Alex Strautman

Part of your responsibility in serving the needs of your clients is helping them understand their options. You want to ensure they are realistic when evaluating their plan choices. And,...
  • Broker Basics

How a General Agency Can Help With a Denied Health...

/ Alex Strautman

Employer-sponsored health care costs are forecast to increase between 6.5% and 9% this year. For those getting coverage through the ACA Marketplaces, costs are even higher. KFF said in an...
  • Expert Ave.

Understanding Network Adequacy Changes – and Potential Impact on Clients

/ Cindy West

Health care network concerns are real. There are many potential issues for your clients. “Ghost networks” is one. (That’s when directories list providers are not actually available to patients.) Others...
  • Why Word & Brown

Offsetting the Potential 2 Million Member Drop in Insured Americans

/ Alex Strautman

You’ve probably read about declining Affordable Care Act (ACA) Marketplace enrollment in 2026. This year marks the first time since 2020 that ACA Marketplace enrollees are unable to take advantage...
Insurance broker working at a desk reviewing case submissions, illustrating how Word & Brown's back-office support and carrier escalation services save independent agents time
  • Sales & Marketing Tips

Stop Being “Caller 42” in the Queue – Why You...

/ Alex Strautman

Your wait online or on the phone may not be as long as your wait in the TSA line at the airport these days. However, brokers are increasingly frustrated by...
Word & Brown Back-Office Support Can Save You 10 Hours a Week Every Week – Find Out How
  • Sales & Marketing Tips

Word & Brown Back-Office Support Can Save You 10 Hours...

/ Alex Strautman

It’s time to stop fighting the bureaucracy alone. Many in the insurance business believe it has never been harder to get the information you need to serve your clients. Broken...
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