4 Proven Ways to Educate Clients and Build Customer Loyalty

We know health care and health insurance are jargon-packed industries. Both include terms and definitions not always well understood by customers – and sometimes by others in our industry. You...

How Addressing Client Pain Points Helps Boost Retention

Ask 10 employers about their “pain points” with employee benefits. You are likely to hear more than 10 complaints. Many will overlap. Some may differ. Your compiled list might mention...

Top Skills to Look for When Hiring Insurance Support Staff

It’s often suggested that in today’s talent marketplace skills-based hiring – where employers prioritize a candidate’s skills over education or experience – is essential. In many situations, this could be...

Training That Can Transform Your Career

To become a licensed insurance sales professional, you’re required to complete pre-licensing training. In California, health agents and brokers need 20 hours of general insurance prelicensing education. They also need...

Hiring Strategies for Insurance Brokers: Finding the Right Talent for...

If you own or manage an insurance agency, you or a colleague will likely need to hire someone new from time to time. It could be a new salesperson, an...