Expert Ave.

5 Ways to Show Gratitude in the Workplace

5 Ways to Show Gratitude in the Workplace

It’s November, and the ideal time to express your gratitude to your colleagues and staff about what they’ve to help your agency or organization succeed. Below are a few no...

peak season q4 sales tips

Expert Tips for Managing Peak Season and the Holidays as...

It’s Q4 and peak season; and multiple holidays are just around the corner. Balancing work and life at this time of year can be challenging. You have a lot of...

Health Insurance Success Stories

How Partnering With Word & Brown Makes a Difference: 6...

Word & Brown has been partnering with insurance brokers for more than 40 years. We have earned a reputation as a valuable resource that can help brokers achieve more and...

active listening sales tips

The Power of Active Listening: Why Your Ears Are Your...

Whether you’ve been a licensed insurance professional for 10 days or 10 years, you know how important listening is in sales. It helps you nurture trust with your customers, uncover...

Top Skills to Look for When Hiring Insurance Support Staff

It’s often suggested that in today’s talent marketplace skills-based hiring – where employers prioritize a candidate’s skills over education or experience – is essential. In many situations, this could be...

Insurance Mentorship

Why Mentorship Matters – How to Find and Learn from...

You have probably heard for years that mentorship can help you both personally and professionally. A mentor can provide you with invaluable guidance, support, perspective, and accountability. He/she/they can help...

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