Expert Ave.

Top Skills to Look for When Hiring Insurance Support Staff

It’s often suggested that in today’s talent marketplace skills-based hiring – where employers prioritize a candidate’s skills over education or experience – is essential. In many situations, this could be...

Insurance Mentorship

Why Mentorship Matters – How to Find and Learn from...

You have probably heard for years that mentorship can help you both personally and professionally. A mentor can provide you with invaluable guidance, support, perspective, and accountability. He/she/they can help...

Open Enrollment Q&A

Hosting Your First Open Enrollment Q&A – and Why It...

Byline credit to Jon Asfahl, Enrollment Specialist, Word & Brown General Agency Helping your clients’ employees understand their benefit options is critical – for the employees and for your clients....

Quarterly Goal Setting

Tips for Re-evaluating Your Goals After Q1

Word & Brown has been advocating for annual goal setting for sales professionals for years. But just as important as it is to set annual specific, measurable, achievable, relevant, and...

Health Insurance General Agency and Carrier Relationship

Understanding the Agent, General Agency, and Carrier Relationship: A Guide...

Did you know? It’s possible for you to partner with a health insurance general agency like Word & Brown and still remain “independent.” It’s not an either/or situation. You and/or...

health insurance changes

9 Things I Wish I Knew About Health Insurance Years...

If only I had known what was ahead when I got into the health insurance industry in the early 2000s. 1: Declining uninsured individuals. Back in 1999, when I was...

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