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Health Insurance Success Stories

How Partnering With Word & Brown Makes a Difference: 6...

Word & Brown has been partnering with insurance brokers for more than 40 years. We have earned a reputation as a valuable resource that can help brokers achieve more and...

active listening sales tips

The Power of Active Listening: Why Your Ears Are Your...

Whether you’ve been a licensed insurance professional for 10 days or 10 years, you know how important listening is in sales. It helps you nurture trust with your customers, uncover...

Top Skills to Look for When Hiring Insurance Support Staff

It’s often suggested that in today’s talent marketplace skills-based hiring – where employers prioritize a candidate’s skills over education or experience – is essential. In many situations, this could be...

Insurance Mentorship

Why Mentorship Matters – How to Find and Learn from...

You have probably heard for years that mentorship can help you both personally and professionally. A mentor can provide you with invaluable guidance, support, perspective, and accountability. He/she/they can help...

Open Enrollment Q&A

Hosting Your First Open Enrollment Q&A – and Why It...

Byline credit to Jon Asfahl, Enrollment Specialist, Word & Brown General Agency Helping your clients’ employees understand their benefit options is critical – for the employees and for your clients....

Quarterly Goal Setting

Tips for Re-evaluating Your Goals After Q1

Word & Brown has been advocating for annual goal setting for sales professionals for years. But just as important as it is to set annual specific, measurable, achievable, relevant, and...

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