Author: Alex Strautman

4 Proven Ways to Educate Clients and Build Customer Loyalty

We know health care and health insurance are jargon-packed industries. Both include terms and definitions not always well understood by customers – and sometimes by others in our industry. You...

How Addressing Client Pain Points Helps Boost Retention

Ask 10 employers about their “pain points” with employee benefits. You are likely to hear more than 10 complaints. Many will overlap. Some may differ. Your compiled list might mention...

Insurance Sales Training

Training That Can Transform Your Career

To become a licensed insurance sales professional, you’re required to complete pre-licensing training. In California, health agents and brokers need 20 hours of general insurance prelicensing education. They also need...

Tips for Conducting an Effective Client Needs Assessment

4 Tips for Conducting an Effective Client Needs Assessment

One of the most valuable tools available to help you get to know your clients, their circumstances, goals, and preferences is a client needs assessment. A needs assessment provides you...

tips for new insurance agents

Setting Yourself Up to Succeed as an Insurance Broker or...

When you’re starting your career as an insurance sales professional, there are many things to consider. Do you want to work for yourself or for someone else? What type of...

Word & Brown: The General Agency Partnership That Grows With You

Word & Brown: The GA Partnership That Grows With You

When you’re an independent insurance sales professional, whether you work alone or with others, you can benefit from having a general agency (GA) partner. A GA can offer you a...

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