Health insurance agents and brokers often seek partnerships to enhance their business capabilities. Word & Brown General Agency offers unparalleled support and resources. This article explores why many insurance professionals choose Word & Brown as their preferred partner.
The Value of a General Agency Partnership
Many brokers – from newcomers to veterans – partner with a General Agent (GA) to boost their businesses. Common reasons include expanding carrier portfolios, gaining appointment support, and accessing sales and enrollment assistance. Word & Brown stands out among health insurance general agencies, offering a comprehensive suite of services valued by brokers
Key Benefits of Partnering with Word & Brown
1. Cutting-Edge Health Insurance Technology
Word & Brown supports brokers in leveraging technologies to enhance client interactions and streamline processes. We also equip you with tools and insights to tailor the right solutions to your clients’ needs.
When we introduced the Quot-O-Matic® quote engine in the 1980s, we revolutionized the small business health insurance marketplace. For the first time, brokers could quicky and accurately deliver their clients a guaranteed multi-carrier quote. Today, decades later, we are still a tech leader. Our WBQuote and WBQuote Lite technology give you an uncomplicated way to compare carriers and plans, view rate differences, and select the plans that best fit your clients’ needs – in your office, at your client’s location, or wherever you choose.
We offer built-in safeguards to help you avoid errors, ensure quote accuracy, and keep customers happy. Plus, our highlighted differences simplify things for your clients, so they can easily compare their current plan(s) to proposed comparable renewal alternatives.
Integrated provider search with quoting ensures your customers get access to the doctors, medical groups, and hospitals in the plans they are considering. Plus, our quoting and API integration means you can start your online enrollment directly from a quote with the click of a mouse.
Easily add employee, plan, and contribution information to create a single New Hire Worksheet in your choice of languages – or amend a group’s Master Census. We make it easy.
You can also gain access to a powerful benefits enrollment solution that speeds up group enrollments and helps your client better-manage their employee onboarding and benefits administration.
2. Compliance Expertise and Resources
We’re the only General Agent offering an in-house team of experts to assist you with compliance-related matters, employer reporting, and complex regulations. We make complicated issues seem simple, with valuable resources and answers to your – and your clients’ – specific questions. We help you navigate the uncertainly of state and federal laws affecting you, your clients, and their employees.
Our WBCompliance Wiki gives you and your customers one place to look up compliance-related topics and quickly find what you need. No more wading through dozens of PDFs or scrolling through lots of web pages. Our search feature gives you the ability to find exactly what you’re looking for in seconds.
3. Data Analytics and Customized Quoting
Not only do we run proprietary quotes for brokers, but our systems also populate that quote with data curated and customized by our highly tenured Plan Maintenance Department, rather than acquired data. We cater to the diverse requirements of brokers like you, ensuring you have the tools necessary to efficiently manage your insurance portfolio.
For Large Groups, we offer a simplified online RFP process, helping you easily compile census data and other information for requested products and carriers.
4. Unparalleled customer service
Our experienced Underwriting team works on your behalf directly with carriers to get a faster approval of your cases. Our clean case submissions – and prompt turnaround – ensure approval without a hitch and the issue of ID cards to employees more quickly.
For Large Groups, our team will work with carriers to spreadsheet options to make plan selection easier for you and your clients. Benchmark reporting is available. We also assist with carrier negotiations on rates, premium holidays, tech credits, wellness credits, and more. Once a plan is sold, the W&B enrollment team can assist with in person, virtual, and online enrollment.
No matter what your prospects and clients may be looking for, we have an outstanding roster of carrier and administrator partners with solutions to address those needs. Whether your focus is Small Group or Large Group; Medical, Ancillary, or Supplemental; employer-sponsored or voluntary, we can help. In California, we offer Individual & Family Plans (IFP), too.
5. Value-Added Services
Looking for something else? Our partners also offer other products and services like Employee Assistance Programs (EAP), administrative services, and niche products. Our value-added extras – like free COBRA administrative services and a Premium Only Plan for qualified groups – will help nurture your client relationships for years to come.
Partner With An Expert
You don’t have to go it alone. Brokers have been working with Word & Brown since 1985. We are as passionate about your success as you are. We’re committed to providing you with the tools, resources, tech, and exceptional service necessary to keep clients coming back – and to help you earn referrals for additional business.
Contact your W&B rep today to discuss how we can help you streamline your processes, earn and renew more business, and drive you toward greater income. If you’re not already working with us, call us today at 800-869-6989, or fill out our online form to get started.
