Insurance broker success depends on many things. These include: 1) your ability to communicate with prospects and customers; 2) a focus on relationship building, establishing trust, and delivering top-notch customer service; 3) having access to a broad product and service portfolio from a roster of carriers, so you can address clients’ evolving needs; 4) in-depth knowledge of your portfolio; 5) a commitment to ethical conduct; 6) continuous education (on industry regulations, technology, and related matters); and 7) continuous networking to help you build strong professional connections that will generate leads and referrals.
Word & Brown is dedicated to delivering the tools, technology, people, resources, and other support you need to be more successful. For almost 40 years, we’ve been helping brokers differentiate themselves from their competitors. That’s why so many California and Nevada brokers choose us as their preferred General Agency partner.
It doesn’t matter what part of the insurance market you’re focused on – Small Group Medical, Large Group Medical, Ancillary product sales, or some combination, we can help you write and earn more.
Start to finish, we deliver everything you need.
Plan Comparison Shopping: Instantly search, confirm, and build quotes with your clients’ preferred doctors, medical groups, specialists, and hospitals. We’ll help you easily put together the best scenario with the most-attractive rates for your customers. Our platform lets you customize your output with your choice of 30 different layout options, including your agency information and logo.
Quoting on Your Own – or With Our Help: Whether you choose to build a quote on your own or with help from your W&B team, you can rest easy knowing you’ll get a winning proposal with highlighted plan differences. Show your clients how their current plan looks when compared to possible renewal alternatives. That can help streamline their plan selection and put you on the path to enrollment even more quickly.
Sales: Whatever products or services your clients may be seeking, we’ll help you find an affordable solution. Our carrier and administrator partners deliver all the traditional offerings – like Major Medical, employer-sponsored and voluntary Ancillary, and more. Plus, they have access to Employee Assistance Programs (EAP), niche products, and administrative services. Our value-added extras include free COBRA admin, a Premium Only Plan (POP), and ERISA services for qualified groups. We can help you develop and nurture long-term client relationships – and attract new customers, too.
Underwriting Expertise: We work directly with our carrier partners to ensure faster underwriting approval of your cases. Our team’s clean case submissions and prompt turnaround ensure approval without issues – and ID Cards issued more quickly to your groups’ employees.
For Large Groups, we offer a simplified online RFP process. You can easily compile census data and other info for your clients’ requested products and carriers. We also negotiate with carriers on proposed Large Group rates for your groups. Ask us for details.
Enrollment: We offer enrollment worksheets in your choice of languages: English, Spanish, Chinese, Korean, or Vietnamese. Plus, our Application Program Interface (API) integration means you can quickly start your online enrollments directly from your quote with just one mouse click.
Our partners’ software gives clients the ability to easily manage online enrollment, expedite employee onboarding, and administer HR and benefits – even payroll – through one system. Ask us for details, including the timeline for transitioning existing business from Ease to Employee Navigator in 2025.
Compliance: We’re the only General Agency with in-house experts ready to assist you and your clients with compliance-related matters. That includes employer reporting, complex regulations, and more. We will help you navigate the uncertainty of changing laws – and how they affect you, your business, your clients, and their businesses.
Our exclusive WBCompliance Wiki allows you to explore the world of Compliance with confidence. It’s the one place to easily find the info and forms you need. No more wading through countless PDFs or scrolling through web page after web page. The Wiki search feature allows you to find what you want in seconds.
Our WBCompliance team also helps you stay in the know with valuable Continuing Education (CE) Courses – locally, regionally, and nationally. W&B’s exclusive Week of Webinars for California brokers awards thousands of CE Credits annually – making it easy to earn up to half of the annual course credits needed to maintain your California state license.
Client Experience: Once your groups are in force, we offer a range of account management resources and support based on your Word & Brown production tier. Ask about your eligibility and available services.
That’s not all you can expert when working with us. You benefit from our legendary commitment to Service of Unequalled Excellence – plus the gift of time savings working with a trusted business partner.
Experience the Power of [&]TM through W&B. Contact your W&B rep today to discuss how we can help you be more successful in 2025.
If you’re not already working with us, call 800-869-6989 or fill out our online form to get started.
