How Word & Brown Insurance Compliance Services Helps Brokers

Insurance Compliance Services

Brokers and agencies working with Word & Brown enjoy some distinct advantages over brokers that don’t have a general agent. Word & Brown offers its agents and agency partners 37 years of insurance sales and back-office support experience. We provide everything you need to write and renew more business, year after year.

We deliver exactly what you need to attract new business and keep more of your existing customers coming back. Simply put, we make selling health insurance easier.

Not only do we offer personalized service, product, technology, and industry training – online and in-person – but we deliver best-in-class technology solutions and a broad roster of sought-after products and services. We also have Compliance professionals ready to help you and your clients.

Making Complicated Issues Simple

We are the only General Agency with a team of in-house experts to assist you and your employer clients with compliance-related matters. We’ll help you navigate the uncertainty of changing laws and federal regulations affecting you, your business, your clients, and their employees.


We’ll help you aid your clients with crucial Internal Revenue Service (IRS) reporting related to the Affordable Care Act (ACA). That includes waiting and lookback measurement periods, the ACA employer mandate, related penalties for non-compliance, group size calculations, MLR rebate calculation, and much more.


Word & Brown offers compliance-related ACA IRS reporting education and filing guidance through our annual “Don’t Fear the Forms” webinar series, and more.

You and your clients can also access HR resources from Mineral – at no cost. These include a human resources library, job description builder, document creator, and much more. Further information is available on our website.


Word & Brown’s Compliance team is committed to helping you grow your business – and retain more of it year after year – by helping you and your customers stay ahead of trends and changes. We offer an array of valuable tools and resources to ensure your clients stay compliant. Among them are ACA calculators, IRS code and penalty references, checklists, a Flexible Spending Account/Health Reimbursement Arrangement/Health Savings Account comparison chart, and others.


As part of ongoing pledge to help you earn the Continuing Education (CE) Credits you need to renew your insurance license, we offer a roster of courses across a broad range of topics. These include a course on the federal Consolidated Appropriations Act of 2021 (CAA), which mandates the disclosure to your clients of commissions to be earned for contracts entered into or renewed after December 27, 2021. Other CE includes an Ethics Suite of three courses, ACA Compliance in the Employer Market, Avoiding Compliance Pitfalls, Account Based Plans, Account Management and Broker Services, and nearly two dozen other important topics for brokers. These courses are presented at live events and, for California brokers, can be provided online via webinar. (Nevada regulations prevent the award of CE Credits for courses offered by a general agent.)

In addition, Compliance authors a monthly column in Word & Browns newsletter highlighting the latest compliance-related news of interest to brokers and clients.

Valuable Additional Resources

Two valuable pieces developed by our Compliance team provide you with vital information you need to know about the ACA. The comprehensive, reader-friendly ACA Quick Reference Guide offers insight on the ACA Employer Mandate, California Mandate, Applicable Large Employers (ALEs), Minimum Essential Coverage, minimum value plans, “affordability” calculations, full-time equivalent employee calculations, and more.

The companion ACA Affordability Guide offers an in-depth look at setting plan affordability. It’s a great resource for your Applicable Large Employer clients.

Help Whenever You Need It

Our Compliance team is comprised of experts eager to help you and simplify things for your clients. Don’t hesitate to reach out via email ( or telephone (866.375.2039).

For information on the backgrounds and experience of our Compliance team members, check out our Broker Aid post from July.

Your Word & Brown representative can also assist you, may be able to facilitate answers to your questions, or can refer you to other team members for help.

If you’re not yet working with Word & Brown, it’s easy to get started. Register using our online form.

How Much Can You Earn as an Insurance Broker?

Find out what you can be earning as an insurance agent in our handy, up-to-date salary guide. Produced by our in-house experts, this resource is bound to help you in advancing your career.

Word & Brown Salary Guide