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Link to: Recession-Proof Your Portfolio: How Ancillary Benefits Can Boost Client Retention

Recession-Proof Your Portfolio: How Ancillary Benefits Can Boost Client Retention

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Understanding Network Adequacy Changes – and Potential Impact on Clients

Link to: How a General Agency Can Help With a Denied Health...

How a General Agency Can Help With a Denied Health...

Link to: Offsetting the Potential 2 Million Member Drop in Insured Americans

Offsetting the Potential 2 Million Member Drop in Insured Americans

Latest Articles

  • Sales & Marketing Tips

Creating Communication Kits Can Help Answer Clients’ Questions

/ Alex Strautman

Part of your responsibility in serving the needs of your clients is helping them understand their options. You want to ensure they are realistic when evaluating their plan choices. And,...
Insurance broker working at a desk reviewing case submissions, illustrating how Word & Brown's back-office support and carrier escalation services save independent agents time
  • Sales & Marketing Tips

Stop Being “Caller 42” in the Queue – Why You...

/ Alex Strautman

Your wait online or on the phone may not be as long as your wait in the TSA line at the airport these days. However, brokers are increasingly frustrated by...
Word & Brown Back-Office Support Can Save You 10 Hours a Week Every Week – Find Out How
  • Sales & Marketing Tips

Word & Brown Back-Office Support Can Save You 10 Hours...

/ Alex Strautman

It’s time to stop fighting the bureaucracy alone. Many in the insurance business believe it has never been harder to get the information you need to serve your clients. Broken...
Working With Insurance Carriers Is Getting Harder. Here's How Word & Brown Makes It Easier.
  • Why Word & Brown

Agents Say Working With Insurance Carriers Is Not Easy. Word...

/ Alex Strautman

Most of us have probably read or heard about insurance forums. Many are focused on different aspects of the insurance business. That includes general insurance discussions, product-specific forums, such as...
A Third of Insured Adults Find Health Insurance Hard to Understand, Even More in ACA Marketplace – You Can Help
  • Broker Basics

A Third of Insured Adults Find Health Insurance Hard to...

/ Alex Strautman

Numerous surveys show general confusion among American consumers concerning health insurance. More than half say they feel lost – leading to one in four avoiding the care they need. If...
  • Expert Ave.

How Brokers Can Respond to the Health Insurance Trust Crisis

/ Nick Bramson

Research by Forrester in 2025 found low trust among consumers for health insurers. In fact, only about half of customers (54%) describe their health insurers as trustworthy. Even fewer insured...
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