Did you know? You can relieve yourself of many administrative, back-end tasks related to quoting and enrolling Small Group – and Large Group – Health and Ancillary Insurance. Partnering with a general agency like Word & Brown (W&B) can help. You maintain your independence, but you get added support and services that allow you to work more efficiently, attract new customers, and keep current customers coming back year after year.
We believe that a partnership with W&B empowers you. We’re able to offer you more products and services, give you access to industry-leading tools and technology, and provide you with unmatched experience and service. To be specific, we’re here for you from start to finish – from prospecting to quoting, enrolling to underwriting, and servicing to renewing.
You get not only a dedicated team of sales professionals working to support you, but an entire organization working with your (and your clients’) best interests in mind.
Look at all the ways we can help you:
Plan Comparison Shopping and Quoting: Instantly search, confirm, and build quotes with your clients’ preferred doctors, medical groups, specialists, and hospitals.
We will help you put together the best scenario with the most attractive rates. Our WBQuote platform even lets you customize your output in your choice of 30 different layouts, including adding your agency information and logo.
Whether you choose to build your quote personally or with help from us, you can rest easy knowing you’ll get a winning proposal with highlighted plan differences to simplify your client’s selection. You can even show clients how their current plan looks as compared to possible renewal alternatives.
Sales Assistance: Whatever products or services your clients want, we’ll help you narrow their options and find an affordable benefits solution. Working with a roster of carrier and administrator partners, we deliver Major Medical and employer-sponsored and voluntary Ancillary products. We also give you and your clients access to other benefits like Employee Assistance Programs (EAP), wellness, worksite and supplemental products, administrative services, and more.
When you partner with us, you can offer your eligible clients value-added extras like COBRA admin, a Premium Only Plan (POP), and/or ERISA services. Our goal in offering these free services is to help you develop and nurture long-term client relationships.
Underwriting Expertise: Our underwriting team works directly with our carrier partners to ensure faster review and approval of your cases. We are known throughout the insurance industry for our clean case submissions and prompt turnaround – ensuring approvals without hassle and quicker ID Cards issued to enrolling employees.
For Large Groups, our simplified RFP process means you can easily compile census data and other info for your requested carriers and products. We even negotiate with carriers on proposed rates for clients.
Technology and Innovation: Our digital technologies transformation initiatives include the development and refinement of digital journeys across the web, apps focusing on customer engagement throughout the customer lifecycle, and API integration with our carrier, vendor, and agency partners. Our focus is ensuring process efficiency gains, adoption of industry-leading tools, launching innovative products, streamlining enrollment and other processes, and maximizing opportunities for brokers.
Compliance: Still the only General Agency with in-house experts ready to assist with compliance-related matters, W&B helps with employer reporting, complex regulations, compliance updates, and more. We can help you navigate the uncertainty of changing laws – and how they affect you, your business, your clients, and their businesses.
Our exclusive WBCompliance Wiki allows you to explore the topic with confidence. It’s the one place to easily find the info and forms you need. Avoid wading through countless PDFs or scrolling through web page after web page. Using our Wiki search feature allows you to find what you want in seconds.
We also help you stay in the know with valuable Continuing Education (CE) Courses. Word & Brown’s exclusive Week of Webinars for California brokers awards thousands of CE Credits annually – making it easy to earn up to half of the annual course credits needed to maintain a California license.
Enrollers and Enrollment Resources: We offer enrollers to expedite employees’ enrollments – including multilingual assistance in California. These professionals will deliver enrollment materials, explain the benefits of the coverage being offered, check paperwork to ensure completeness, and make sure there are no issues that might hold up your enrollment.
Enrollment worksheets are available in your choice of languages: English, Spanish, Chinese, Korean, or Vietnamese.
Our partners’ software gives your clients the ability to easily manage online enrollment, expedite employee onboarding, and administer HR and benefits – including payroll – through one system. Ask us for details, including the timeline for transitioning business from Ease to Employee Navigator.
Client Experience: After your groups are in force, we offer a range of account management resources and support based on your W&B production tier. Ask about your eligibility and available services.
W&B is your partner for long-term success: We know you have many choices when it comes to choosing a GA partner – or working alone without a GA. What’s important for you to know is that your partnership with us does not affect your compensation. In fact, because our teams can help you write more business and work more efficiently, you can earn more when partnering with us.
Whether you’re an independent broker or a captive agent, you can count on Word & Brown to deliver what you need to maximize your sales opportunities. We work with a diverse roster of carriers and administrators offering a wide range of Medical and Ancillary insurance products and related services. Visit us online to get started or call 1-800-869-6989 to learn more.
