Why Word & Brown

Insurance Client Retention

3 Ways to Increase Insurance Client Retention

Depending on what source you choose to believe, the cost of acquiring a new customer is five times, six to seven times, or up to 10 times more expensive than...

Client Experience Team

The Word & Brown Client Experience Team Is At Your...

The Word & Brown Client Experience team was developed with top, qualifying producers in mind. It combines our Account Management and Technology teams to offer different tiers of services and...

Tips for Explaining the Value Health Insurance Brokers Provide for Small Business

Explaining to Clients the Value Brokers Bring to Shopping for...

Not all employee benefits managers and business owners understand the real advantages of using a health insurance broker. You can help them by explaining the value they gain by working...

How do health insurance brokers get paid

Helping Employers Understand How Insurance Brokers Are Paid

Some business owners and employee benefits managers understand health insurance well. Others, not so much. Many believe that health insurance brokers charge a fee for their services. In fact, most...

online benefits enrollment tool

The Advantages of Online Benefits Enrollment Tools

Word & Brown has a long history of developing and offering technology to help brokers and those you serve. After all, we introduced the first Small Group, multi-carrier quoting system...

Insurance Compliance Services

How Word & Brown Insurance Compliance Services Helps Brokers

Brokers and agencies working with Word & Brown enjoy some distinct advantages over brokers that don’t have a general agent. Word & Brown offers its agents and agency partners 37...

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