When you’re just starting out, selling health insurance to businesses can seem a bit overwhelming. There are carrier rules you need to follow – and products you need to learn about, so you can better explain the features and benefits to your clients.
But, working with a general agent (GA), you don’t have to go it alone. Many GAs offer broker support, but Word & Brown takes broker support to a whole new level. With us, you get access to a full team dedicated to your success. Our concierge approach to helping brokers (and your customers) is part of our hallmark “Service of Unequalled Excellence,” which we’ve been delivering for more than 32 years.
Word & Brown delivers a wide range of services to help you drive more sales, build your business, and increase satisfaction for your clients.
UNPARALLELED SALES ASSISTANCE
We’re here for you whenever and however you need us, wherever you are. Our team offers support in-person, on the phone, and online. We are committed to making your job easier. We’re ready to answer your questions about products, underwriting, sales, enrollment, medical provider access, claims, billing, and much more.
CUSTOMIZED PRESENTATIONS AND RESEARCH + ENROLLMENT SUPPORT
We offer tailored presentation-ready proposals for your client meetings. And we’ll do the research and deliver a custom report to help ensure your clients get the doctors and prescription medications they need in the health plans they’re considering.
We’ll also assist you with your presentations and enrollment meetings, with multilingual presenters and enrollers.
UNLIMITED QUOTE SUPPORT
Word & Brown developed the industry’s first multi-carrier quoting system for small business brokers in the 1980s. Today, we offer the industry’s only guaranteed accurate quote with side-by-side plan comparisons and highlighted plan differences. You can generate a quote on your own, or we’ll do it for you. The choice is yours.
AWESOME CARRIER RELATIONSHIPS
With Word & Brown as your partner, you’re sure to find everything your customers are looking for. Our broad portfolio includes products and services for virtually every client need. It includes Small Group (1-100 employees) and Large Group (100+ employees) products like Major Medical, Dental, Vision, Life, and more – plus Individual & Family Plan (IFP) Medical, Short Term Medical, and other products, too.
TOOLS TO SELL – AND BUILD YOUR BUSINESS
If you like the latest technology, you’ll appreciate everything we offer to help you speed up your enrollments and enhance your customer relations. That includes online enrollment and HR tools for your clients from EaseCentral plus innovative technology that delivers Medical ID Card info to your clients’ smartphones.
ONLINE ACCOUNT MANAGEMENT
With us as your GA, it’s easier for you to manage your business using our website. You have round-the-clock access to important client information, including past quote and census data, the most-up-to-date insurance carrier forms, sales and marketing collateral, and exclusive Word & Brown tools and resources. Everything you need you can do online – or with help from us.
HELP KNOWING THE RULES
We’ll help you stay up to date on health care reform – and offer you everything you need to better serve your clients. That includes valuable tools and resources and a dedicated compliance team ready to provide answers to client questions about employer reporting assistance, HR support, and third party administrator services, as well as your questions about business development and retention advice.
EDUCATION OF ALL SORTS, IN ALL KINDS OF WAYS
We help you stay informed on the ever-changing insurance industry through in-person events, on-site training, and online education – all free. Many courses offer Continuing Education (CE) Credits, which you’ll need to maintain your license.
Related: A Six-Step Guide to Getting Your Health Insurance License
We also offer informative podcasts, on-demand webinars, and updates via email and posts to our broker Newsroom. You can also follow us on social media and subscribe to our J&R Report for health care and Affordable Care Act updates.
Wherever, Whenever: It doesn’t matter how long you’ve been a broker, where you write business, or your agency size, Word & Brown is ready to assist you – online, on the phone, and in person. Just say the word. To learn more, visit brokerblog.wordandbrown.com/future-brokers.
If you’re looking for information on your earning potential as a new broker, check out our salary guide – Show Me The Money! – or our brochure, A Rewarding Career Is Within Reach. Both are useful introductions to starting a new career as a health insurance broker.